Shipping policy
**Shipping Policy for shinestars
Welcome to [shinestars]! We are dedicated to providing a seamless shopping experience. Please review our shipping policy below:
**1. Order Processing Time**
- All orders are processed within 2 to 3 business days.
- Orders placed on weekends or holidays will be processed the following business day.
**2. Shipping Options and Costs**
- **Standard Shipping**: Estimated delivery within 5 to 7 business days. Cost: $5.00.
- **Expedited Shipping**: Estimated delivery within 2 to 3 business days. Cost: $15.00.
- **Free Shipping**: Enjoy free standard shipping on orders over $50.
**3. International Shipping**
- We currently offer international shipping to selected countries. Delivery times vary by destination.
- Please note that customs and import duties are the responsibility of the customer.
**4. Order Tracking**
- After your order is shipped, you will receive a confirmation email with a tracking number.
- Track your order status on our tracking page [link to tracking page].
**5. Delivery Issues**
- For orders not received within the estimated timeframe, please verify delivery status using the provided tracking link.
- For further inquiries, contact our customer service at [shinestarsllc@gmail.com] or [5404099738].
**6. Damaged or Lost Packages**
- If you receive a damaged item, contact us within 7 days with details and photos of the damage.
- For lost packages, we will assist you in investigating and resolving the issue promptly.
**7. Contact Us**
For any questions or concerns about your order, please reach out to us at [shinestarsllc@gmail.com] or call us at [phone number].
Thank you for choosing [shinestars]. We appreciate your business and hope you enjoy our products!